16th May 12
It’s going to be a busy Summer, with likely disruption to travel and communications due to the Olympics. We should all expect the unexpected, and (as all good Boy Scouts would say) “Be...
Read the article17th Jan 12
We want you to be successful in your marketing, so we’ve set up an online community (powered by getsatisfaction.com) where you can ask us questions, share ideas, report problems and tell us which features of HTK Horizon you *really* like!
Please do let us know if you have any questions, ideas, problems or other comments.
Thanks, and we look forward to talking :)
Read article17th Jan 12
This article will be uploaded soon... watch this space!
Read article17th Jan 12
Campaigns are at the heart of HTK Horizon; it’s where all of your content and contact groups come together to achieve measurable results for your business.
Unlike many other email or SMS marketing systems where you can only measure things like your email open rates and total clicks on each link, Horizon campaigns let you measure the success of your marketing activities in comparison to...
Read article17th Jan 12
After setting up your Opt-in Categories and Profile fields, and importing some Contacts, you’ll probably be itching to send your fist email campaign or SMS message!
This is where things may start to feel a little tricky, because Horizon gives you a lot more options for creating your content than some other systems you may have used.
Here’s the quick summary of what you need to...
Read article17th Jan 12
In Horizon, people are stored as “Contacts”. They might be your marketing prospects, your existing customers or your work colleagues.
- Contacts are stored in address books called “Directories”.
- Each Horizon directory can be set up to use one or more “Profiles”. Using profiles, you can store pretty much anything you like...
Read article17th Jan 12
This article will be uploaded soon... watch this space!
Read article05th Jan 12
Here are the top 5 things you need to know when you’re getting started with Horizon. We recommend you read this before getting started, and things will make much more sense when you log in!
Read article18th Dec 11
You don’t need to be a marketing expert or professional web designer to understand how to use Horizon. It’s been designed to be quick and easy to use, with some very cool features that you’ll discover along the way.
The first thing you need to do is get comfortable with using the Horizon user interface, or “UI”.
Read article17th Aug 11
Horizon is a cloud software tool for multi-channel marketing and customer experience management. Customers don’t just want ‘better and cheaper’, in fact surveys across all industry sectors have shown that great service is consistently rated as more important than price.
Over the last couple of years we've transformed Horizon's UI and capabilities. It started out life as a world-...
Read article29th Nov 10
The constraints of legacy IVR systems cannot meet the growing needs of businesses in an increasingly competitive market where customer satisfaction is vital to success. HTK can help you to identify the opportunity for greater efficiency and saving through IVR self-service automation, and then realise that opportunity through the rapid and highly cost-effective approach of hosted service...
Read articleWant to find out what joined-up digital marketing could do for your business? Come see us on stand 521 at the #businessshow :)
2 days 6 hours ago
We are the brightest #digital #marketing folks @greatbritishbiz stand 521 #CRM http://t.co/XsdsQzGD
2 days 8 hours ago
RT @jkbowser: We'll be giving extended FREE trials of @HTKhorizon thru June-Aug to help UK firms with their business continuity during #London2012.
4 days 4 hours ago
