Birmingham City Council

Birmingham Resilience Team needed a tool to communicate effectively and dynamically with City Council staff and local communities.

They had a system in place for messaging to contacts within Birmingham City Council, but needed something that could manage these better and that could be expanded into community based messaging.

The team had a clear vision of what was required. They wanted a tool that could more intelligently manage their database of contacts. They wanted to be able to group them in different ways, doing things dynamically and working with maps and locations to provide geographically targeted messages.

"Horizon is helping to improve resilience in a number of ways. It's allowing us to be a lot smarter in the way we communicate both internally and with our diverse and complex communities."

Glen Curry, Emergency Planning Officer, Birmingham Resilience Team