17 Aug 2012
HTK are delighted to announce a partnership with Continuity Forum, to build new research into the world of Emergency Communications and Social Media.
In HTK’s view, the emergency communications industry has been under-served for too long in terms of innovation and the smart use of technology. Capabilities such as location-based messaging, social media and smartphone apps are now a part of our everyday lives, and have potentially game-changing implications for the ways in which organisations can cost-effectively warn, inform and educate people in times of crisis.Read release
08 Aug 2012
As the campaign to bring superfast broadband to rural parts of Suffolk steps up a gear, HTK has explained why a such a link is vital in the 21st century.
HTK Horizon is based on the Waterfront and provides software that helps companies of all sizes with their marketing and customer service.
The company was founded in 1996 and has 30 staff, all based in the town.
Company managing director Justin Bowser said: “We need superfast broadband in order to survive and thrive as a business; it’s as simple as that.Read release
19 Feb 2012
18 Jan 2012
Ipswich, UK - HTK Limited has today released a new version of its Horizon software-as-a-service platform to address the $multi-billion Customer Experience Management market. HTK Horizon uniquely combines social, local and mobile technology with CRM and real-time customer database segmentation, to improve the effectiveness of marketing campaigns and customer service.Read release
14 Oct 2011
HTK has been awarded a place on a £500m Local Government Software Application Solutions framework agreement.
The framework, designed specifically to meet the needs of local government, provides an efficient and cost effective route to purchase software in areas such as planning, social care, the environment and public protection. It is available for use by public bodies including local authorities, NDPBs, education establishments, police forces, NHS bodies, registered social landlords, third sector organisations and charities.Read release
07 Jul 2011
HTK, a leading provider of cloud software for digital marketing and customer experience management, has appointed 33 Digital to handle its PR and social media remit. Kicking off with the launch of HTK’s new online platform, 33 Digital will work with HTK to position the Ipswich-based technology brand as a leading force within customer management.Read release
29 Nov 2010
23 Nov 2010
South Staffs Water to use HTK Horizon for multi-channel marketing, customer service and mass-notification.Read release
20 Sep 2010
Birmingham City Council uses multi-channel messaging for mass notification service (Read the Case Study).Read release
20 Aug 2010
Norfolk residents are getting the latest news from their local policing team direct to their email inbox, mobile phone, landline and fax thanks to a newly-launched community messaging system.
For the first time people can sign up for information about crime, safety and crime prevention advice, police meetings and convictions relevant to their town or village in a format they so wish.
The system, called Police Direct, was launched in July to increase the ways in which the Constabulary’s communicates with the public, encouraging the public to engage with the police.Read release
08 Aug 2010
A new self-service solution from HTK using Interactive Voice Response (IVR) significantly cuts the cost and time wasted resetting forgotten, expired or compromised passwords. With more passwords to remember and the cost of a typical reset around £30, HTK’s new IVR-based Horizon Password Reset service allows IT departments to significantly cut their costs by automating the password reset process.Read release
24 Jun 2010
11 Feb 2010
Scots in flood-prone areas are set to benefit from a high-tech alert system which will warn them by text or phone call when flooding is predicted.
From April 2011, people who have registered for the service will be able to choose how they want to be alerted and flood warnings will then be cascaded from a single system.Read release