19 Feb 2012
HTK has been awarded a Framework Agreement for the provision of G-Cloud Software-as-a-Service.
Read release18 Jan 2012
Ipswich, UK - HTK Limited has today released a new version of its Horizon software-as-a-service platform to address the $multi-billion Customer Experience Management market. HTK Horizon uniquely combines social, local and mobile technology with CRM and real-time customer database segmentation, to improve the effectiveness of marketing campaigns and customer service.
Read release14 Oct 2011
HTK has been awarded a place on a £500m Local Government Software Application Solutions framework agreement.
Read release07 Jul 2011
HTK, a leading provider of cloud software for digital marketing and customer experience management, has appointed 33 Digital to handle its PR and social media remit. Kicking off with the launch of HTK’s new online platform, 33 Digital will work with HTK to position the Ipswich-based technology brand as a leading force within customer management.
Read release29 Nov 2010
HTK beat off stiff competition to win two coveted accolades at this year’s ICT Excellence Awards; Strategic Business Improvement and Software as a Service.
23 Nov 2010
South Staffs Water to use HTK Horizon for multi-channel marketing, customer service and mass-notification.
Read release20 Sep 2010
Birmingham City Council uses multi-channel messaging for mass notification service (Read the Case Study).
Read release20 Aug 2010
Norfolk residents are getting the latest news from their local policing team direct to their email inbox, mobile phone, landline and fax thanks to a newly-launched community messaging system.
For the first time people can sign up for information about crime, safety and crime prevention advice, police meetings and convictions relevant to their town or village in a format they so wish.
The system, called Police Direct, was launched in July to increase the ways in which the Constabulary’s communicates with the public, encouraging the public to engage with the police.
Read release08 Aug 2010
A new self-service solution from HTK using Interactive Voice Response (IVR) significantly cuts the cost and time wasted resetting forgotten, expired or compromised passwords. With more passwords to remember and the cost of a typical reset around £30, HTK’s new IVR-based Horizon Password Reset service allows IT departments to significantly cut their costs by automating the password reset process.
Read release24 Jun 2010
Latest update to the HTK horizon platform delivers truly personalised IVR, SMS and email for contact centres and large enterprises.
11 Feb 2010
Scots in flood-prone areas are set to benefit from a high-tech alert system which will warn them by text or phone call when flooding is predicted.
From April 2011, people who have registered for the service will be able to choose how they want to be alerted and flood warnings will then be cascaded from a single system.
Read release